Damage during a move is the most common complaint about removal services — and most of it is preventable. This guide covers the professional techniques used to protect every category of belongings.
Professional removal companies use: moving blankets (thick quilted covers), stretch wrap (plastic film for upholstered furniture), foam corner protectors, mattress bags, picture boxes, wardrobe boxes, trolleys, ratchet straps and tail lifts. These items aren't extras — they're the standard toolkit for a damage-free move.
Wrap in stretch wrap (plastic film) to protect fabric from dirt and catching on door frames. Wrap legs in bubble wrap and secure with tape. For sofas that won't fit through a door, measure the sofa and the door before moving day — many sofas can be stood on their end to fit through narrow doorways. For others, professional dismantling may be required.
These items require specialist handling. Tape an X across glass with masking tape before moving. Wrap in acid-free tissue paper before bubble wrap for antiques and artwork. Never carry artwork in the back of an ordinary Transit without protection — vibration during transport can cause paint loss on fragile paintings. Consider specialist art transport for high-value pieces.
Refrigerators must be transported upright. If laid on their side, the compressor oil migrates and the fridge needs to stand for 24 hours before being switched on. Washing machines need transit bolts refitting before moving — these are usually stored inside the machine's drum. Dishwashers need to be drained of all water.
Protect floors at both properties before any large items are moved. Use adhesive felt strips on furniture legs, cardboard over laminate and hardwood floors, and corner guards on wall corners that items will pass. Professional removal teams are trained to carry items along the centre of corridors, away from walls — but extra protection is always worthwhile for valuable finishes.